Overbeck Auto Services — Madisonville Reviews
Jill E.
While visiting Cincinnati for the week, the a/c in our car went out. We contacted Overbeck Auto, and they graciously agreed to check it out on extremely short notice. Due to our schedule, we weren’t able to stay to have it repaired, but we were so impressed with their kindness and excellent customer service.They went above and beyond our expectations. We would highly recommend them to everyone.
Marissa P.
They’ve been great ever since I began bringing my Toyota hybrid to them. Excellent customer service.
Oprah C.
I had to rtn after getting an oil change the problem was repaired in a timely manner.
Kreepy K
Always have a great experience here! They’re such nice people, and perform amazing services. Everyone is so knowledgeable and friendly
Blake Van D.
Same day turnaround with honest, professional, and incredibly friendly service. Detailed inspection sent via text was awesome. Even offered a ride to/from work! Don’t go anywhere else!
Joel B.
Quality fast and efficient service with clear communication and they scheduled me at my leisure with a loaner vehicle. Tough to do better than that. Price might have been a little higher than what I was expecting, but was in line with dealers and definitely has the certifications to back up their work.
Denny M.
Be smart! Go here. Great people, very transparent & honest.
Karen C.
Always great, honest service.
quietvalerie1
Best car place I've ever experienced. Rob was very patient and efficient. The repairs were quick enough I didn't even use the offered loaner car. Definitely have a new loyal customer. Many thanks.
Aliya F.
After having my car at another stop for about a month, I took it to Overbeck. I am SO happy I did. They were very professional and straight forward about what was needed and even sent pics of some of the damage. They were able to have my car fixed in 2 days! Very professional and great communication. I’m so thankful I took my car there.
Michael E.
You guys "reset" the hybrid battery on my 2011 Ford Fusion Hybrid (not exactly sure still what that means) and that took care of the sluggish acceleration problem I was having. I was starting to think my car was approaching end of usefulness, but your service "reset" my ideas. I had another mechanic look into it almost two years ago and they said everything was working the way it should. I was skeptical -they apparently didn't know how to work with the hybrid. My average mpg has increased by 7+ in less than a week, approaching the original performance when I bought it secondhand 10 years ago. Wish I had brought the car to you two years ago.
John C.
Overbeck Auto was great to work with. Staff was very knowledgeable and and easy to work with. I can't believe how efficiently they got my car and me back on the road. Thanks to all the guys at Overbeck Auto for helping me out. 10/10 recommend this shop, I will be back!
Kevin C.
Very Knowledgeable staff! Very courteous and professional!
Matt C.
Family owned business that treats you like family. Very friendly and helpful.
RiverOakRanch
Great communication, friendly service and they stand behind their work. What else could you ask for? They have been around for 45 years and there is a good reason why.
T c
Was out of town on business, car overheated needed a new water pump I was giving an estimate that was really high after they were finished, The manager reduce the amount owed and gave a rental while we waited great.customer service..
Tom T
Nice home town company. Mom and pop shop that has built up over the years.
Kentucky Frey'd F.
Did exactly what they said they would at the price they quoted.
Charles N.
Thay have kept my Lotus track ready since 2013
Lawrence B.
Clean as a hospital.
Alistair B.
Check out my review for Cincinnati Hybrid....its the same place!
C W
I have a 2011 Silverado 2500 HD. I am a small business owner and depend heavily on my truck as it is the only vehicle we have for pickup and deliveries. Prior to bringing it to Overeck's Auto Service it had been worked on by 3 different garages. One was a Chevrolet dealership they had attempted to fix the problem three different times. I even had a second Chevrolet dealership refuse to even look at it knowing its history. I am happy to say my truck is fixed and had no further issues. David, Andy and Matt have been a pleasure to work with and I will take my vehicle nowhere else in the future.
Danny M.
A little expensive but the go above and beyond when it comes to auto repair which more than makes up for the expence.
Ian L.
Had a great experience with Overbeck Auto. Brought my classic car in after being unable to resolve some stalling and low idling issues on my own. Overbeck was able to resolve this in about a week's time. Unfortunately, while my car was at their shop, a small chip in the paint was taken out. Accidents happen, but Matt worked to have someone fix this at no additional cost. Quality work and upstanding business practices.
Robert K.
Great mechanics! Best quality work in Cincinnati
Charles Q.
Matt inspected a hybrid vehicle for me prior to a purchase. New to hybrids, Matt was thorough, knowledgeable and answered all my questions.
Mark H.
David does a super job!
David W.
Skill & integrity; what else do you need in an auto service supplier? I recommend Overbeck's to everyone.
Chuck L.
Another shop told me I needed $4000 for a new battery and catalytic converter for my 2000 Honda Insight. After resetting the idiot lights, Matt told me nothing was wrong with the car and I've driven it for almost a year now and the battery and converter are still fine. I'll never go any where else!
Tim F.
Great people, very nice facility and did a great job as well
Samuel H.
From the initial contact, I felt very comfortable working with your company. Everything was explained clearly, work was done as promised, the shop was clean and the people were friendly. Note that I drove down from Columbus to have the hybrid battery on my Prius replaced here with one from Dorman - saved several hundred dollars over the local dealer's quote and got triple the warranty. I only wish this shop were closer to where I live - you'd have all my business!
Timothy K.
We have been bringing our cars to Overbeck Auto Services for more than 25 years. We are always treated like family. Their service is always personal, thorough, and very professional. They take the time to answer all of our questions and generally go beyond what is expected. This is what all auto repair shops should be like.
ssaitken1
Awesome service. I have recommended Overbeck to friends. It is the way service should be. You care. Thank you.
Shanti S
I really appreciated the prompt communication about what was needed on the car and the assistance getting us back and forth to drop it off was extremely helpful. Everyone we interacted with was very friendly! Thank you.
Mardee S.
I trust these mechanics explicitly - they are knowledgeable, honest and trustworthy and do a great job with my Honda Civic! Plus the facilities are very clean and the staff very friendly. They take the time to explain what they are doing in language I can understand, and always discuss the estimate in detail.
D C.
Absolutely the best, most honest, friendliest organization I have ever dealt with. In a world of shady, out to get you service departments ( believe me I have had my share of experiences with many of them) Overbeck's is the exact opposite. Complete explanations and honest evaluation of problems are what you will get here. I know enough to know when I am being played. This is a first class organization and now consider them my trusted mechanic.
Dick D.
Honest, fair and efficient. Friendly staff, always ready to help. No short cuts!
Frank M.
Unbelievable service, friendly staff willing to go the extra mile, and most importantly they do things the right way. Best mechanic in the tristate.
