What Our Clients Say...
Based on 113 reviews
Kyle M.
01:21 02 Feb 23
I took my car in to Overbeck when it was having some electrical issues. Everyone there was incredibly helpful and friendly, their quote was very reasonable, they completed the work quickly, and when I got my car back, it was cleaner inside than when I left it. They were great to work with, and I will definitely be using them again.
Derek L.
14:20 30 Jan 23
We have been shopping around for a new mechanic, and couldn't be more pleased with Overbeck. They were easy to communicate with, clearly explained issues and our options, didn't do any upselling, and were very reasonable with prices (especially compared to dealership service). I would definitely recommend them to anyone.
Ruth K.
15:17 27 Jan 23
We have a 15 year old Land Rover and the team at Overbeck does a great job keeping it running. They do all the oil changes, brakes and major repairs the car may need - the staff are professional and know what they are doing. I highly recommend Overbeck.
John H.
02:26 15 Jan 23
Great service and reasonably priced. The mechanics are very skilled and thorough. I had my Mazda 3 towed there - they replaced the master/slave cylinders, bled the brake lines, as well as conducted some long overdue maintenance. They found and fixed an issue with my suspension that my former mechanic at King’s Mazda had missed (or ignored) for the last 5 years. Overbeck customer service is very good - calling at key points during the repair process to explain and verify next steps and give updated cost projections. I didn’t feel pressured to do unnecessary things, and there were no attempts to up-sell. FWIW, my final repair costs were a bit cheaper than what was initially quoted. I’ll definitely be taking my car back to Overbeck if it needs service or repairs.
Gail E.
21:19 13 Jan 23
Good service with amazing folks!
Kendra K.
17:10 02 Jan 23
They were professional and friendly upon arrival. Cost efficient and timely. My car looked as though it was vacuumed and washed. Awesome awesome service!!
Melissa M.
16:11 09 Dec 22
Everyone here was wonderful! From beginning to end. Mike is very friendly and professional. No bs around on what needed to be done to get my vehicle back on track.They were able to provide a loner car so I did not have to take the day off from work. Or have someone drive me to and from. Will be back for sure. Normal maintenance or serious issues. Great place and team!!
Bethany T.
15:50 09 Dec 22
I love this shop! They are kind and trustworthy and amazing! “Dad approved!”- my dad
Allen S.
22:09 05 Dec 22
Service was easy to schedule and all work completed in a professional manner. Overbeck has been my preferred shop for years.
Charles J.
19:27 09 Nov 22
Injections replacement
Elizabeth G.
18:09 28 Oct 22
Made my first visit to Overbeck Auto Services for an oil change this week. Very clean shop and good customer service. In an out in a reasonable amount of time. Very pleased to support local small business owners vs. the big chains. I’ll be back for future automotive needs.
Kevin B.
20:19 26 Oct 22
This is the 4th or 5th time we have used Overbeck (Madisonville). We keep going back because of "trust". This time was big - complete engine replacement. Work was done as quickly as possible and car runs like new. Even looked like the car was detailed and waxed! We will be back if needed.
Rachelle L.
14:39 22 Aug 22
Trust and confidence, he did exactly what he said he was going to do for a fair price and a quality job! When I was done paying I said I feel like I have a buddy in the car business and Mike said "I promise I will always take care of you Matt" and I believe him.
Valerie B.
17:49 20 Aug 22
Best of the best. These guys come highly recommended - I trust them. Very professional. They ask a lot of important questions before they diagnose whats wrong with your car, which makes sense. Thanks guys! Will be seeing you in a couple of months for maintenance.
Andy S.
17:58 18 Aug 22
Highly Recommend. Top notch customer service. Long time loyal customer of Mike Lee. His new team at Overbeck will take good care of your vehicle.
Jill E.
02:15 02 Jul 22
While visiting Cincinnati for the week, the a/c in our car went out. We contacted Overbeck Auto, and they graciously agreed to check it out on extremely short notice. Due to our schedule, we weren’t able to stay to have it repaired, but we were so impressed with their kindness and excellent customer service.They went above and beyond our expectations. We would highly recommend them to everyone.
Marissa P.
21:02 09 May 22
They’ve been great ever since I began bringing my Toyota hybrid to them. Excellent customer service.
David B.
14:07 23 Apr 22
These are the best mechanics you will ever find.
Oprah C.
14:55 09 Apr 22
I had to rtn after getting an oil change the problem was repaired in a timely manner.
Matt
14:24 03 Mar 22
Fast reliable service. Very friendly, they even picked me up and brought me to the shop to pick up my vehicle.
Alix A.
19:21 27 Jan 22
Always have a great experience here! They’re such nice people, and perform amazing services. Everyone is so knowledgeable and friendly
Blake Van D.
22:16 17 Dec 21
Same day turnaround with honest, professional, and incredibly friendly service. Detailed inspection sent via text was awesome. Even offered a ride to/from work! Don’t go anywhere else!
Elizabeth M.
20:42 01 Dec 21
Always great service. Fast turn around time. Won't take my cars any where else to get fixed
Joel B.
22:13 20 Nov 21
Quality fast and efficient service with clear communication and they scheduled me at my leisure with a loaner vehicle. Tough to do better than that. Price might have been a little higher than what I was expecting, but was in line with dealers and definitely has the certifications to back up their work.
Denny M.
16:15 25 Oct 21
Be smart! Go here. Great people, very transparent & honest.
Karen C.
14:42 13 Oct 21
Always great, honest service.
Gail E.
20:50 07 Aug 21
Great service! We trust these guys with our cars and have for years. Much like family!
quietvalerie1
20:54 16 Jul 21
Best car place I've ever experienced. Rob was very patient and efficient. The repairs were quick enough I didn't even use the offered loaner car. Definitely have a new loyal customer. Many thanks.
Aliya F.
15:50 06 Jul 21
After having my car at another stop for about a month, I took it to Overbeck. I am SO happy I did. They were very professional and straight forward about what was needed and even sent pics of some of the damage. They were able to have my car fixed in 2 days! Very professional and great communication. I’m so thankful I took my car there.
Michael E.
13:22 17 May 21
You guys "reset" the hybrid battery on my 2011 Ford Fusion Hybrid (not exactly sure still what that means) and that took care of the sluggish acceleration problem I was having. I was starting to think my car was approaching end of usefulness, but your service "reset" my ideas. I had another mechanic look into it almost two years ago and they said everything was working the way it should. I was skeptical -they apparently didn't know how to work with the hybrid. My average mpg has increased by 7+ in less than a week, approaching the original performance when I bought it secondhand 10 years ago. Wish I had brought the car to you two years ago.
Ed E.
16:29 19 Mar 21
Excellent customer service. Very knowledgeable technicians!
Louanne W.
18:05 26 Feb 21
This was my first time visit here. All the staff were super nice. They were very upfront and honest about my car. They even have me a courtesy ride home. I will definitely be a return customer for all my automotive needs.
John C.
17:31 12 Feb 21
Overbeck Auto was great to work with. Staff was very knowledgeable and and easy to work with. I can't believe how efficiently they got my car and me back on the road. Thanks to all the guys at Overbeck Auto for helping me out. 10/10 recommend this shop, I will be back!
Kevin C.
17:29 12 Feb 21
Very Knowledgeable staff! Very courteous and professional!
Matt C.
17:17 12 Feb 21
Family owned business that treats you like family. Very friendly and helpful.
RiverOakRanch
15:59 12 Feb 21
Great communication, friendly service and they stand behind their work. What else could you ask for? They have been around for 45 years and there is a good reason why.
Jeff H.
23:36 10 Feb 21
Great
T c
16:27 30 Jan 21
Was out of town on business, car overheated needed a new water pump I was giving an estimate that was really high after they were finished, The manager reduce the amount owed and gave a rental while we waited great.customer service..
Tom T
12:41 20 Oct 20
Nice home town company. Mom and pop shop that has built up over the years.
Kentucky Frey'd F.
01:40 04 Sep 20
Did exactly what they said they would at the price they quoted.
Charles N.
19:13 20 Aug 20
Thay have kept my Lotus track ready since 2013
Craig G.
18:04 07 Jun 20
Good people. They have never let me down.
Lawrence B.
02:58 14 Feb 20
Clean as a hospital.
Alistair B.
17:18 23 Jan 20
Check out my review for Cincinnati Hybrid....its the same place!
C W
14:17 30 Sep 19
I have a 2011 Silverado 2500 HD. I am a small business owner and depend heavily on my truck as it is the only vehicle we have for pickup and deliveries. Prior to bringing it to Overeck's Auto Service it had been worked on by 3 different garages. One was a Chevrolet dealership they had attempted to fix the problem three different times. I even had a second Chevrolet dealership refuse to even look at it knowing its history. I am happy to say my truck is fixed and had no further issues. David, Andy and Matt have been a pleasure to work with and I will take my vehicle nowhere else in the future.
chelsea Z.
00:51 13 Jun 19
This place did a great job on my boyfriend's 2001 Lincoln, after having issues pinpointing what was wrong through many read outs, they fixed the problem sooner than expected and fixed everything they said they would with no problems to follow, you get what you pay for, well worth it!
Jenny Z.
18:28 26 Sep 18
I was in a bind as my vehicle broke down unexpectantly; on calling Ron's they were more than accomadating to working my vehcile in that day. They were completely understanding, friendly, and proffessional. I would recommend this shop to anyone that needs vehicle repair and will be taking my vehicle back to them when I'm in future mechanical needs. Every person I encountered there was compassionate to my situation friendly and I found trustworthy
Jo H.
22:17 18 Aug 18
Terrific personalized service; always willing to go the extra mile.
Danny M.
17:40 17 Aug 18
A little expensive but the go above and beyond when it comes to auto repair which more than makes up for the expence.
Jeffery M.
07:36 02 May 18
Great people that will take very good care of you and your vehicle...never been disappointed...
Donald W.
19:11 14 Apr 18
Quality service, very nice people, and fair prices - have been taking both of my vehicles there for years and will continue to do so.
Joseph A S.
14:48 08 Mar 18
Ray and Ron's has kept all of my cars, including my wife and kids, running in tip-top shape for over 35 years. They use quality equipment and certified parts that will keep you on the road and free from break downs. I look forward to our continued mileage future.
Ian L.
20:51 12 May 17
Had a great experience with Overbeck Auto. Brought my classic car in after being unable to resolve some stalling and low idling issues on my own. Overbeck was able to resolve this in about a week's time. Unfortunately, while my car was at their shop, a small chip in the paint was taken out. Accidents happen, but Matt worked to have someone fix this at no additional cost. Quality work and upstanding business practices.
Robert K.
16:02 02 Jan 17
Great mechanics! Best quality work in Cincinnati
Imogene H.
17:50 17 Oct 16
I have used Ray and Ron's for some time now. I trust their judgement. I trust their honesty. I trust the quality of their work. They provide courtesy service that most places no longer provide.
Josh M.
22:18 05 Feb 16
Great customer service, fair and just a pleasure to deal with.
Sarah M.
18:39 01 Oct 15
I started my own expediting business almost one year ago, and wanted a local shop to handle all my repairs. I stumbled across Ray and Ron's,and I couldn't be happier. They have always been there for me on short notice, and have made every repair in a timely manner. Not only are they excellent at what they do, they are also fair about their prices, and above all else, they are friendly, and courteous.
Charles Q.
12:00 27 Mar 15
Matt inspected a hybrid vehicle for me prior to a purchase. New to hybrids, Matt was thorough, knowledgeable and answered all my questions.
Mark H.
05:07 26 Jan 15
David does a super job!
David W.
20:22 19 Dec 14
Skill & integrity; what else do you need in an auto service supplier? I recommend Overbeck's to everyone.
Chuck L.
05:19 14 Dec 14
Another shop told me I needed $4000 for a new battery and catalytic converter for my 2000 Honda Insight. After resetting the idiot lights, Matt told me nothing was wrong with the car and I've driven it for almost a year now and the battery and converter are still fine. I'll never go any where else!
Tim F.
16:48 30 May 14
Great people, very nice facility and did a great job as well
Samuel H.
20:52 21 Feb 14
From the initial contact, I felt very comfortable working with your company. Everything was explained clearly, work was done as promised, the shop was clean and the people were friendly. Note that I drove down from Columbus to have the hybrid battery on my Prius replaced here with one from Dorman - saved several hundred dollars over the local dealer's quote and got triple the warranty. I only wish this shop were closer to where I live - you'd have all my business!
Timothy K.
21:01 25 Oct 13
We have been bringing our cars to Overbeck Auto Services for more than 25 years. We are always treated like family. Their service is always personal, thorough, and very professional. They take the time to answer all of our questions and generally go beyond what is expected. This is what all auto repair shops should be like.
ssaitken1
03:02 10 Oct 13
Awesome service. I have recommended Overbeck to friends. It is the way service should be. You care. Thank you.
Shanti S
14:45 06 Aug 13
I really appreciated the prompt communication about what was needed on the car and the assistance getting us back and forth to drop it off was extremely helpful. Everyone we interacted with was very friendly! Thank you.
Mardee S.
17:10 29 Jun 13
I trust these mechanics explicitly - they are knowledgeable, honest and trustworthy and do a great job with my Honda Civic! Plus the facilities are very clean and the staff very friendly. They take the time to explain what they are doing in language I can understand, and always discuss the estimate in detail.
D C.
12:12 24 May 13
Absolutely the best, most honest, friendliest organization I have ever dealt with. In a world of shady, out to get you service departments ( believe me I have had my share of experiences with many of them) Overbeck's is the exact opposite. Complete explanations and honest evaluation of problems are what you will get here. I know enough to know when I am being played. This is a first class organization and now consider them my trusted mechanic.
Dick D.
20:04 22 May 13
Honest, fair and efficient. Friendly staff, always ready to help. No short cuts!
Frank M.
15:57 22 May 13
Unbelievable service, friendly staff willing to go the extra mile, and most importantly they do things the right way. Best mechanic in the tristate.
Computer Tech P.
17:05 30 Oct 12
We were from out of state and stopped by with short notice to get our car inspected for a 900 mile drive and they were courteous, understanding, professional, and got us fixed up in under an hour. Peggy and the staff are second to none. Thank you for helping us get home safely to Florida. And for the prayers for our family.
